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Unable to login

Know how to correctly enter your credentials to log in to the BigSpring app

Gyanesh Wahi avatar
Written by Gyanesh Wahi
Updated over 4 years ago

Note: You need to be registered through your company in order to login into the BigSpring app

a. Enter your mobile number/email id that is registered with BigSpring

(if your number/email is not registered with us you will see an error message "UNABLE TO FIND A REGISTERED ACCOUNT")

b. Do not prefix '0" or country code while entering your mobile number

Refer to the example image for entering the mobile number and email id correctly

Phone login - In this case, the mobile number starts with "9"

Email login

If the problem continues, please send us a message.

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